Need help? Contact Us

Live & Email Support support@stancityfederal.com

Do you live outside of the USA?

If you do not live in the USA, you may still be able to apply for a mortgage with Stancity Federal Credit Union on a property in the USA. Please call us on Live & Email Support† to find out more or to progress an application.

Whether the fixed rate of your mortgage is coming to an end or you are looking for a better deal to save you money on your current mortgage, we could offer you:

You could get a mortgage approval in a day

Service available by phone or at selected branches by prior appointment with a Mortgage Specialist. Whether we can approve a mortgage application, and do so in a day, depends on your individual circumstances, you providing the documentary evidence we require for your appointment and the complexity and timing of your application.

Find out more

Your home may be repossessed if you do not keep up repayments on your mortgage.

Already started an application?

Whether you started your application over the phone or online, you can see how it's progressing here. Simply log on using the username we've given you and security details you created.

Continue

Phone

Step 1 - Call us to get a Decision in Principle.

Step 2 - Provide us with your supporting documents.

Step 3 - Arrange an appointment with a Mortgage Advisor who will provide you with advice and guide you through your application.

Live & Email Support

Textphone: 1800 10800 028

Find out more

Branch

Step 1 - Visit your local branch and get a Decision in Principle.

Step 2 - Arrange an appointment with a Mortgage Advisor and provide us with your supporting documents.

Step 3 - Your Mortgage Advisor will provide you with advice and guide you through your application.

Find a branch

Online

Step 1 - Get a Decision in Principle online now.

Step 2 - You can choose to receive mortgage advice after receiving your Decision in Principle or, if you already know which mortgage you wish to apply for, you can complete your application entirely online, however you will not receive advice.

Apply online

**Lines open Monday to Friday 8am - 9pm, Saturday 8am - 8pm, Sunday 9am - 6pm. Calls may be monitored and recorded. Opening hours within the mortgage departments may vary.